This Payment Policy explains how payments, transactions, payouts, and related financial operations are handled on noclipskins.com (the “Website” or the “Platform”).
This Policy should be read together with our Terms and Conditions, Privacy Policy, and Cookie Policy.
The Platform is operated by CREATIVEIMAGEAI LTD, a company incorporated in England and Wales under company number 16694311, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX (“Company”, “we”, “us”, “our”).
1. Payment Processing
All payments on the Platform are processed by authorised third-party payment service providers.
The Company does not store full payment card numbers or sensitive authentication data.
The Company does not operate internal customer wallets and does not hold customer funds. Payments are processed and settled by authorised payment partners in accordance with applicable payment network rules and regulatory requirements.
2. Accepted Payment Methods
The Platform currently supports payments made using payment cards.
Supported currencies may include, but are not limited to:
· EUR
· USD
· AUD
The availability of specific currencies or card types may vary depending on the payment provider, issuing bank, or jurisdiction.
3. Nature of Transactions
The Platform facilitates transactions between users involving digital content and virtual items.
Where applicable, payouts to sellers may be initiated after confirmation of successful transaction completion and delivery of the relevant digital item or service.
The Company does not provide subscription or recurring payment services. All payments are processed as one-time transactions.
4. Transaction Security and Verification
To protect users and prevent unauthorised transactions, we may apply additional verification measures, including identity verification (KYC), transaction monitoring, and manual review where required.
In certain cases, identity verification may be required prior to payment processing. Identity verification is required before payouts are processed.
5. Fees and Pricing Transparency
Any applicable service fees, processing fees, or transaction-related costs will be clearly displayed before the payment is confirmed.
By confirming a transaction, users acknowledge and accept the applicable pricing and fees.
6. Refund Policy
Refunds may be issued in limited circumstances, including technical errors or where purchased items or services are not delivered within the expected timeframe.
Digital items or services are typically delivered within hours. However, in certain cases, delivery may take up to 14 days due to technical or operational reasons.
If delivery has not been completed within this timeframe, users may request a refund by contacting support.
Approved refunds are normally processed back to the original payment method, where technically possible.
7. Payouts
7.1 Eligibility
Payouts are available only to users who:
· meet legal age and capacity requirements;
· complete required identity verification;
· use supported payout methods;
· reside in supported jurisdictions.
7.2 Processing Timeframes
Approved payout requests are typically finalised within up to 7 business days.
Actual settlement timing may depend on external financial institutions and payment networks.
8. Geographic Availability
Payments and payouts are available only in jurisdictions where such services are permitted by applicable laws and supported by our payment partners.
Services are generally available within the Services are generally available within the European Economic Area (EEA), except for the following restricted jurisdictions:
Hungary, Latvia, Lithuania, Malta, Sweden.
As well as selected supported countries including, but not limited to:
Australia, Canada, Switzerland, United Kingdom, United Arab Emirates, Hong Kong, Indonesia, Malaysia, Mexico, New Zealand, Norway, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, Vietnam and other supported jurisdictions as determined by our payment providers.
9. Transaction Monitoring and Compliance
To comply with applicable legal and regulatory obligations, the Company applies:
· AML and fraud-prevention controls;
· transaction monitoring;
· restrictions based on jurisdiction, payment method, or compliance risk.
Transactions may be delayed, declined, or reviewed where required.
10. Third-Party Payment Providers
Payments and payouts are processed by third-party payment providers acting independently.
The Company is not responsible for delays, failures, or decisions made by payment providers, banks, or card networks.
Users are subject to the terms and policies of the relevant payment providers.
11. Updates to This Policy
We may update this Payment Policy from time to time to reflect changes in law, regulation, payment methods, or business operations.
Updated versions will be published on the Platform with a revised “Last updated” date.
